Open the door to an exciting career working with a company renowned for craftsmanship and precision engineering. Virtuoso Doors is an industry-leading business, providing one of the largest high-end composite door ranges available. With a capability and capacity that continues to grow, Virtuoso Doors’ success is born from both the excellence of its products and the outstanding calibre of its people. We are now looking to recruit a permanent full-time Order Processor for our Order Processing Team. 

 

Key responsibilities include, but not limited to:

 

To be responsible for taking incoming customer orders by e-mail or online, translating these into orders for production.  

 

  • Ensure all processing duties are carried out in a timely manner
  • Dealing with customer queries promptly
  • Ensuring that all quotes are dealt with in the agreed time scale
  • Receive customer orders and translate these into the technical specifications to enable accurate production
  • Provide a high level of customer service to customers and managing complaints within agreed Service Level Agreements
  • Handling of day to day queries communicating with customer and internal departments
  • Ensure compliance with health, safety and wellbeing policies and procedures to the highest standards, reducing or eliminating hazards, ensuring best practice and safe systems of work are operated and high standards of housekeeping are maintained

 

Key Skills:

 

  • Strong administration skills
  • High levels of attention to detail
  • Excellent data accuracy
  • Good telephone manner
  • Patience and tenacity
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Able to manage workload
  • Ideally experience in a manufacturing related industry

This permanent full-time position is offered with the following benefits:

 

  • Professional Development
  • Opportunity for hybrid working
  • Career progression opportunities
  • Onsite parking

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