Customade are a leading PVCu and Aluminium window and door manufacturer, based in Stonehouse and we now have a great opportunity for a Head of Operations to join our team.

Purpose of the role:

  • In conjunction with the Managing Director devise the strategy, direction, and organisation of all Operational activities.   
  • Full responsibility for specific areas / functions of the Stonehouse Operations, including manufacturing, warehouse and despatch, H&S and engineering.
  • Ensure robust Operations are performed daily.
  • Manage all aspects concerning the optimised value chain of all products supplied from Stonehouse’s multi-site operation.
  • End to end management, accountable for all Safety, Quality, Cost, and Delivery results and key links to financial performance.

Key duties of the role:

  • To ensure a safe workplace, reducing or eliminating hazards, adopting safe working practices, and the highest housekeeping standards, always ensuring legal compliance in all areas.
  • To develop the Operations strategy with the Managing Director and set strategic Operational goals in line with the Group’s strategic objectives
  • To develop, maintain and utilise key performance indicator metrics to monitor operational success against Operational objectives, and use the data to make informed decisions regarding continuous improvement.
  • To ensure resources and processes are in place to achieve divisional and Group targets.
  • To be responsible for all Manufacturing, Despatch, H&S and Engineering processes and ensure an effective preventative maintenance system is in place for the business.
  • To prepare Operational budgets on a six-monthly basis and deliver good results against the agreed budgets.
  • To guide, mentor, inspire and develop the Operations team to their full potential.
  • To continuously strive to improve business performance.
  • To ensure legal compliance within all operational activities.
  • To participate in the leadership of the Stonehouse business units through the senior management team.
  • To deputise for the Managing Director in their absence in site-related matters.

We offer a competitive salary, on site parking, discounts on our own products as well as those of leading retailers. 

If this fantastic opportunity sounds of interest to you, then apply today!

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