Virtuoso Doors are the leading composite door and PVCu panel manufacturer supplying trade customers nationwide. Based in brand new premises at Follingsby Park, we are now recruiting for a Despatch Administrator/Planner to join our expanding team.

Reports to: Transport Manager

Number of Direct reports: n/a

Scope of the role: 

To provide accurate and timely administrative support to a busy Despatch department, liaising with both internal and external customers on a daily basis.

Key duties of the role: 

• Supporting Transport Manager

• Assisting with route planning 

• Liaising with internal and external customers in a professional manner on matters such as customer collections, shortages and delivery times 

• Supporting the customer care department with shipment of courier items  

• Arranging couriers 

• Ensuring all PODs are collated  

• Updating management information and producing reports such as weekly customer delivery schedule & information required for the morning meeting 

• Liaison with finance on invoicing queries 

• Providing general administrative support as required e,g stationery, filing 

• Providing Invoicing information to Finance dept as and when required 

• To cross train on colleagues roles to provide holiday cover 

Key Skills and Experience required: 

• Previous administrative experience, ideally in a warehouse or logistics environment 

• IT literate, particularly in Excel 

• Excellent communication skills with a professional approach at all times 

• Demonstrates an organised and methodical approach 

• Accurate with attention to detail 

• Team player with a flexible approach 

Benefits

• Free onsite car parking. • Enrolment to Perk Box - full of local discounts and freebies (such as cinema tickets and Gregg’s sausage rolls). • An Employee Assistance Programme – 24-7 helpline with access to counselling and financial advice. • Training and Succession Planning – such as IOSH/ILM and Forklift training courses, and time off to attend personal training. • Bonus scheme to recognise when targets have been met.

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