Working as part of the Commercial Operations Team you will provide administrative support to the Manager and colleagues in Order Processing and Customer Service. Helping develop and maintain inter-departmental workflows with the aim to improve customer satisfaction. Following through any agreed outcomes to ensure that these are completed.  Liaising with internal departments including Accounts, Manufacturing, Transport and Stores.  


Main Tasks and Duties / Responsibilities:  

  • Administrative tasks including completion of internal documents and dashboards, to support inter-departmental workflows 
  • Practical support, fact finder, runner between departments 
  • Providing multi-skilled help wherever needed, and cover for absence 
  • Understanding of interaction with Batching, Manufacturing, Transport and Stores 


Key Skills: 

  • Helpful, can-do, flexible approach to embrace changing workload 
  • Good computer literacy and data input accuracy 
  • Problem solving and action planning  
  • Planning organising and time management  
  • Excellent verbal and written communication skills  
  • Excellent numerical skills  


Essential Experience:  

  • Efficient use of Microsoft office applications 


Desirable Experience:   

  • Experience of working in the Window Industry   
  • Go-to-person on “how to do that digitally” – helping develop computer literacy skills 

Polyframe is a leading fabricator of upvc windows and doors, providing an unrivalled service to suppliers and installers across the UK. Part of a group that includes Customade, Virtuoso Doors, Fineline Aluminium and Stevenswood we are expanding and operate from our manufacturing facility based in Lenwade.


• Free onsite car parking. • Enrolment to Perk Box - full of local discounts and freebies (such as cinema tickets and Gregg’s sausage rolls). • An Employee Assistance Programme – 24-7 helpline with access to counselling and financial advice. • Training and Succession Planning – such as IOSH/ILM and Forklift training courses, and time off to attend personal training. • Bonus scheme to recognise when targets have been met.

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