Customade toasts to three successful years

Gloucestershire-based trade fabricator Customade is celebrating three successful years of trading since the current management team took the business over. The Duraflex fabricator, which has grown from a £6 million to a £9.5 million business, has also launched a raft of exciting products and has more in the pipeline.

John Adams, Customade’s sales director, says: “It’s been a really successful period for the business, which is now in its 30th year. We are performing well despite some tough industry challenges and the current economic climate. We’ve gone from fabricating 350 PVCu frames a week to just under 1,000 frames a week and have seen strong growth in demand for aluminium. We’re also proud to have built on Customade’s reputation for a very high quality product, backed by great service and superb technical support.”

Customade, which offers one of the widest product ranges available on the market, has recently launched a suite of energy rated frames and a collection of foils in cream, black and white, which have been very popular with customers. PVC bi-fold doors will be introduced soon to complement the existing range in aluminium. The company also supplies Ultraframe conservatory roof systems and manufactures a comprehensive range of aluminium windows, doors, curtain walling and shop fronts.

The last three years has seen Customade invest around £400,000 in state-of-the-art machinery and IT systems. The aim of the investment is to support Customade’s network of customers in the current downturn by further improving quality and increasing the speed of turnarounds. The company has also developed its bespoke Custodian window surveying and pricing software package, which is supported by a full training programme for customers on how to make the best use of it.

John adds: “Strategic investment and a 100 per cent commitment to high standards has enabled the business to grow and placed us in a much more secure position to steer through the current downturn. We know that our customers expect high quality, easy to fit products, reliable service and realistic prices. Our hard work and dedication over the last three years has enabled us to deliver on those expectations and help to give our customers the edge in a very difficult<